Invoca buys human intel platform Symbl.ai
Today, Invoca announced its acquisition of Symbl.ai, an AI-driven human intelligence platform. The combination is aimed at giving marketers better tools for orchestrating AI-powered customer...
Salesforce finally bags Informatica to bolster AI push
After more than a year of trying, Salesforce announced today it is buying data management company Informatica for $8 billion. The purchase will bolster the...
How tariffs are reshaping long-term strategies for brands and buyers
Consumer confidence has been increasingly volatile since the presidential election. The new administration’s higher tariffs, lower government spending and radical tax changes have unnerved many...
What’s missing from your AI content workflow, and how MCP fills the gap
Generative AI is astonishing and frustrating. There’s so much promise, and vendors are constantly releasing new capabilities. But it’s too hard to add to existing...
If your B2B content is failing, it’s time to get real
B2B teams are producing more content than ever — and getting less out of it. Social feeds are saturated, attention spans fractured and generic corporate...
ABM isn’t the B2B salvation we were promised
When account-based marketing (ABM) came along in the early 2000s, I was really excited and hopeful. I thought it would finally get B2B sales and...
Revenue teams lack trust in AI
MarTechCharts regularly highlights data of interest to marketers and marketing operations professionals. Source: “AI Adoption in Running Enterprise Revenue,” Clari. AI is reshaping businesses, and...
LLMs, AI Overviews may be quietly driving homepage traffic
Google’s AI Overviews and large language models (LLMs) have severely eroded clicks, click-through rates and organic traffic to websites. But a new Siege Media report may have found a...
How to do scenario planning the right way
As we all navigate these confusing times, there’s a lot of talk about scenario planning. However, much of what’s said misses the core point of...
Why your emails still miss the inbox even if you’re ‘in compliance’
Your organization is probably in compliance with the latest email authentication standards required by Apple, Google, Microsoft and Yahoo, which are listed below. But is...
Publicis Groupe buys Captiv8 to grow influencer and social commerce capabilities
Publicis Groupe announced Wednesday it acquired Captiv8, adding another influencer marketing platform to its portfolio. Publicis acquired Influential back in July 2024. As influencer marketing...
Google Marketing Live 2025: Everything you need to know
Google Marketing Live 2025 was – no surprise – all about AI. Again. The event made it clear that AI isn’t just an assistant anymore. It’s...
Why ‘head of marketing’ is the most misunderstood title in startups
“Head of marketing” is the non-committal title a startup CEO often gives their early-choice marketing leader. It sounds promising — strategic, important, even executive-adjacent. You...
Marketers have lots of AI, but not enough direction
Despite the increasing adoption of AI, 64% of marketing teams don’t have an AI roadmap or strategy, according to a new study from the AI...
What would a truly customer-centric B2B buyers journey look like?
In MarTech’s “MarTechBot explains it all” feature, we pose a question about marketing to our very own MarTechBot, which is trained on the MarTech website...
Have we point solution-ed ourselves into martech madness?
As you likely know, there are now 15,384 martech solutions on the market, thanks to an update earlier this month to the annual census taken...
Salesforce announces initiatives to bring trust and governance to AI agents
A company that’s bet its future on AI agents knows you must be able to trust agents’ actions when they engage with customers and employees. ...
If your teams aren’t ready for AI, then your tools won’t matter
Many companies are trying to implement AI transformation — but most stall because the focus is on technology, not of people. Successful transformation requires rethinking...
3 ways to get more from your paid social ad spend
You burned through $5K on paid social, and all you got was a trickle of clicks and a mountain of regret. Sound familiar? You’re not...
Crumbl’s legal trouble shows the risks of shortcut marketing
In April, Warner Music Group sued the viral bakery chain Crumbl for $23.85 million, claiming it used 159 copyrighted songs in TikTok and Instagram posts...
How to make your content stand out in the ocean of AI slop
The AI wave hitting digital marketing is filled with slop – AI-generated content that doesn’t engage people or search engines. That’s good news for copywriters...
Salesforce introduces new Agentforce pricing models
The costs of AI are becoming a greater concern for corporate leaders as economic uncertainty continues to take a toll. According to Salesforce’s CIO AI...
Why the future of marketing depends on a smarter MOps function
Marketing operations (MOps) has evolved far beyond its early role of managing spreadsheets, technical integrations and last-minute fire drills. As enterprises double down on marketing...
2025 will redefine loyalty. Here’s what that means for brands. by Digital Marketing Depot
If your loyalty strategy still revolves around points and perks, it’s time for an update. Consumer allegiance is no longer built on convenience alone—it’s driven...
Amplitude brings marketing and product teams together in one platform
In response to a 90% spike in marketers using its platform over the past year, Amplitude unveiled a suite of analytics features built specifically for...
Databricks takes aim at marketers with new platform for data and AI
Marketing was already a top-five use case for Databricks customers, and today’s launch of its new Data Intelligence for Marketing platform formalizes the company’s efforts...
Email is the most misunderstood channel in your digital stack
Email isn’t just a communication channel. It’s a behavioral insight engine, a testing lab and a conversion machine, all in a single dashboard. Email can...
5 ways marketers can use Gemini GEMS to increase productivity
If you’re looking to take your generative AI use up a notch, Gemini GEMS is a solid next step for many marketers who are already...
Why does composability get so much attention in the CDP space?
In MarTech’s “MarTechBot explains it all” feature, we pose a question about marketing to our very own MarTechBot, which is trained on the MarTech website...
Benchmark Report: 23.9% More Email Sends, 50% Higher Engagement. What’s Driving the Change? by Digital Marketing Depot
The newly released Dotdigital Global Benchmark Report 2025 reveals a surprising trend: email volumes rose 23.9% year-over-year, and engagement metrics improved alongside them. Click-through rates...
How smarter campaign modeling and automation drive real marketing ROI
Despite marketing technologies’ promise, organizations still struggle to link their efforts to measurable business outcomes. Platforms like Salesforce offer structured ways to track campaigns, but...
Integration isn’t a martech problem, it’s an organizational one
“We need better integration between our systems.” I hear this from marketing leaders constantly, followed by questions about middleware, APIs and data connectors. Yet, after...
How one newsletter tripled paid membership revenue with retargeting emails
Marketers often think of retargeting as something reserved for ad platforms, but it’s just as effective in email. Sending follow-up emails based on what subscribers...
Overcoming fear of better options in martech decisions
I recently listened to “If You Could Live Anywhere” by Melody Warnick, a thoughtful guide for remote workers deciding where to settle. While it’s about...
The number of martech tools is now 15,384
MarTechCharts regularly highlights data of interest to marketers and marketing operations professionals. Source: Chiefmartec.com. Click to enlarge. Scott Brinker of Chiefmartec.com and Frans Riemersma of...
Cross-channel personalization: what works now across generations and channels by Edna Chavira
Whether they’re digital natives or prefer traditional channels, today’s customers share one expectation: relevance, wherever and however they engage. But for organizations balancing privacy mandates,...
The latest AI-powered martech news and releases
FOMO is driving most corporate AI adoption, according to an IBM survey of 2,000 CEOs. It found that 64% adopted AI because “the risk of...
Figma’s new tools create a design-to-deployment ecosystem
Figma is rolling out four new products and enhanced AI features for its collaborative design platform. Unveiled at its Config 2025 conference, the additions aim...
Martech Landscape 2025: Growing, shrinking and reshaping all at once
Martech is in an unprecedented state of flux. Tools, AI adoption and stack architecture are all changing, reorganizing, not with chaos, but with design. If...
US asks court to breakup Google ad businesses
The U.S. Department of Justice is calling for Google to break up its digital advertising empire after a federal judge ruled the tech giant illegally...
7 ways to put behavioral marketing to work—starting now by Digital Marketing Depot
Looking to do more with your first-party data? Behavioral marketing offers a powerful, privacy-conscious way to deepen customer engagement and improve performance. This guide from...
10 insights for marketing and MOps leaders from the State of Martech 2025 report
One of the things we look forward to on MarTech Day every year is the introduction of the latest martech landscape graphic and the headcount...
What AI adoption in market research means for agency and brand marketers by Digital Marketing Depot
A new report from Cint reveals that 74% of market researchers are already using AI in their workflows — especially for data analysis (81%) and...
The most effective influencer campaigns are built on fit, not fame
Long gone are the days of experimenting with influencer marketing. It’s now a proven lever for strategic growth. But outperforming in this space isn’t about...
If your value prop sounds like everyone else’s, you’ve already lost
Many companies that think they have a marketing problem really have a clarity problem. They either: Don’t understand what makes their product matter. Or communicate...
5 suggestions for moving beyond MQLs
The marketing qualified lead (MQL) is one of the most widely used metrics in marketing — but it’s increasingly under fire. Executives crave an easy,...
Content generation outpaces other applications of AI for marketers
Click to enlarge. Despite powerful capabilities in other areas, the most popular application of AI for marketers appears to be content generation. The AI+ABM Inflection...
Marketers could have saved Target and Southwest from themselves
Marketers understand something that no one else in business seems to get: Everything is marketing. Operating procedures, building appearance, personnel policies, etc., all shape how...
How marketing’s broken promises are sinking your renewal rates
If we’re all honest about living and working in 2025, then we’d admit we’ve been suckered by a slick pitch — a course, coaching program...
More consolidation among data tools, as Fivetran acquires Census
The ongoing battle to clean up, unify and activate data led to another acquisition this week, as Fivetran announced it signed an agreement to acquire...
Your top B2B YouTube ads questions – answered
YouTube has long been a go-to advertising platform for B2C marketers, but it’s often still a question mark for B2B brands. I usually see B2B professionals...
AI-powered martech releases and news: May 1
Relax, humanity, there’s at least one thing you still do better than AI and that’s sucking up to the boss. Last week, OpenAI rolled out...
B2B marketing can’t hide from change forever
At a time when technology is raining down and radically changing the business landscape, B2B marketing is hiding under an umbrella. We need to get...
5 tips for marketers planning to evaluate B2B data vendors
There’s growing recognition that clean, enriched data is critical for targeting and automation in B2B sales and marketing. As a result, the landscape of B2B...
Unblock your creative flow with AI by Edna Chavira
Even the best content is useless if it can’t be found or reused. And for too many marketing teams, Digital Asset Management (DAM) systems have...
When clients assume your best work was done by AI
AI is changing how clients view creative work. Even the best human efforts are starting to be questioned — not for quality, but for authenticity....
CTV ad spend jumps 16% as digital video becomes dominant force in TV/video market
CTV’s ad spend jumped 16% last year, a significant rebound from 2023, when it lagged behind online and social video, according to The IAB Digital...
AI-powered martech releases and news: April 24
Can OpenAI make money? Execs at the revolutionary-and-money-burning company think so. They are telling investors it will “turn cash flow positive” in 2029. That’s when...
Your next marketing challenge may be winning over the AI in charge of the customer’s inbox
Imagine your inbox is no longer a hodgepodge of personal messages, replies, announcements, alerts and commercial messages you must scroll through endlessly. Instead, your inbox...
Consumers say email is the channel of choice for brand interactions
MarTechCharts regularly highlights data of interest to marketers and marketing operations professionals. Source: SAP Emarsys and Deloitte. Click to enlarge. The Consumer Products Engagement report...
ChatGPT with ads: ‘Free-user monetization’ coming in 2026?
Could ChatGPT launch an advertising product within the next year? The answer seems to be yes, based on internal OpenAI documents. OpenAI appears to forecast...
Firefly brings AI-powered content creation into Creative Cloud and marketing workflows
Adobe unveiled significant updates to its Firefly service, positioning it as a comprehensive, all-in-one home for digital marketers looking to streamline content creation. The revamped...
Your subscribers are tired and distracted, so give them less and they’ll love you more
The way we work has changed significantly in the last five years. Some trends, like the increase in work-from-home flexibility and virtual meetings, let many...
Brand safety is BS (until it’s not)
At the recent MarTech conference, I hosted a live coffee chat with Dave Minifie, CMO at Terakeet, about brand safety — what it means, what...
As Google brings back cookies, marketers stick with privacy-first strategies
Marketers may not know what keeping third-party cookies in Chrome means for Google, but they know it is not a green light to return to...
Should creative operations report to creative or MOps?
Should creative operations report to the creative organization, thereby safeguarding team autonomy, or align with marketing operations (MOps) to gain access to critical tools, data...
B2B marketers want results, not more technology
B2B marketers want solutions that deliver results, not more tools to add to their martech stack, according to a new survey. The Pipeline360 2025 State...
Rethink what your CMS should do—for you, your team, and your growth by Edna Chavira
Legacy platforms weren’t built for today’s pace of marketing. When content teams are blocked by outdated systems, slow performance, or too much developer dependence—growth suffers....
Google’s adtech antitrust verdict is a turning point in marketers’ fight for transparency
Monday’s verdict that Google unlawfully monopolized key ad tech markets marks a seismic shift for the industry. Beyond its impact on Google and other providers,...
Why don’t martech vendors provide a tool for the metric that matters?
The web is filled with content explaining why incremental sales matter and why attribution can be misleading. Many marketers have turned to incrementality expert Avinash...
Why mindset, not just tech, defines AI success in marketing
Remember when “digital transformation” meant getting everyone on email? Those days feel quaint now. When I attended the Marketing AI Conference last year, it struck...
IAB report reveals digital ad growth and marketers ready for economic turmoil
The IAB’s 2024 Internet Ad Revenue Report is a snapshot of a more settled time and a guide for the rocky road ahead. Current trends...
Google loses advertising monopoly case
Google created an illegal monopoly in the online advertising industry, a Federal judge ruled. Judge Leonie Brinkema sided with the Department of Justice in finding...
The skills marketers need in 2025 and beyond
MarTechCharts regularly highlights data of interest to marketers and marketing operations professionals. Source: The 2025 AMA Marketing Skills Report. Click to enlarge. The 2025 AMA...
4 pitfalls of digital transformations and how to avoid them
Digital transformation has reached near-universal adoption — but success remains elusive. Most large organizations have spent the last decade modernizing systems, embedding data teams and...
3 high-impact tactics to drive email engagement
You hit send. Then you wait. Opens trickle in. Clicks? Meh. Unsubscribes? More than you’d like. You didn’t cut corners. You proofed, segmented, tested. Why...
AI-powered martech news and releases: April 17
Who needs Big Brother when you have LG smart TVs? The devices could soon be doing more than just displaying content; they could monitor how...
HubSpot expands its AI capabilities with Dashworks acquisition
HubSpot announced Wednesday it agreed to acquire Dashworks, an AI-powered workplace search assistant. HubSpot entered the AI game when it launched Breeze Copilot in 2024....
How to tell if it’s real AI or just automation at a higher price
2025 is shaping up to be the year of AI — or is it? Every martech vendor seems to be slapping an “AI-powered” label on...
The strategic rise of the marketing analyst in the age of AI
Your current marketing reports likely contain some compelling insights, but often, they are buried beneath vanity metrics and other charts and graphs that instead point...
Half of ecommerce brands lack the support to scale personalization effectively
Over the next five years, there’s a $2 trillion opportunity for ecommerce brands that can effectively implement and scale personalization. Despite that, 50% of brands...
Smart appliances are great for marketers, if they’re useful for consumers
I find myself on my home’s third dishwasher, third refrigerator and fourth stove. It might be that manufacturers aren’t making appliances as they used to,...
What genAI means for your marketing skills
Are you keeping pace with how your peers are using generative AI? At MartechTribe, we surveyed 283 marketing professionals across four core teams to understand...
12 over-looked content marketing tools and features you should be using
In pursuit of creating the most interesting, creative and drool-worthy marketing content, I’ve become a bit of a software nerd. There are countless tools to...
Businesses struggle to identify and capture revenue opportunities
MarTechCharts regularly highlights data of interest to marketers and marketing operations professionals. Source: Conga and Ascend2. Click to enlarge. Revenue inefficiencies are silently draining millions...
Canva’s Visual Suite upgrade unifies campaign planning and creation
Canva this week launched Visual Suite 2.0, the company’s biggest product launch since 2013. It’s a significant overhaul designed to integrate design and productivity tools...
Validity acquires email optimizer Litmus
Validity announced yesterday its purchase of Litmus, an email optimization and testing solutions provider. The acquisition aims to create a more all-encompassing platform for marketers...
HubSpot Marketing Hub is moving up to better serve larger marketing teams
There were two inescapable messages on Thursday at HubSpot Spotlight in New York. Neither message should come as a big surprise to marketers, but for...
The 14 best HubSpot updates from March 2025
With 132 updates launched in HubSpot last month, we’ve identified the 14 most impactful changes to optimize your team’s performance and strategy. HubSpot’s March updates...
How AI is changing the rules of web traffic
AI is changing how people search, find and engage with content online, which means it’s changing how traffic reaches your website. If you’ve noticed a...
AI-powered martech news and releases: April 10
Big Tech’s AI spending will get a big hit of reality no matter how World War Fee (h/t The Register) turns out. President Trump’s now-paused...
Most celebrity endorsements are expensive mistakes
I recently bought a pair of Beats headphones — not because I desperately needed new audio gear, but because LeBron James wears them. Subconsciously, I...
In a world of tariffs and turmoil, marketing’s insight is a superpower
The tariff war between the U.S. and the rest of the world is wreaking havoc on the economy. Consumer confidence is plunging along with the...
How to make CTV ads that stick
CTV, one of 2025’s projected fastest-growing channels, offers just about all of linear TV’s storytelling benefits, with digital targeting precision layered in. That is a...
What AI means for the future of agency-brand partnerships
AI is rewriting the rules of marketing — and redefining the agency-brand relationship. Brands increasingly expect agencies to harness AI to drive faster execution, more...
The competition you’re ignoring is costing you customers
Most marketers define their competition too narrowly — and it’s costing them. They focus on companies that offer similar products or services, but customers don’t...
Why ROI is undermining B2B marketing effectiveness
ROI in B2B marketing was meant as a noble metric to evaluate the effectiveness of marketing investments. But in our quest to prove the return...
This is what your CMO is facing. How can you help?
Only 34% of senior executives (CEOs and CFOs) agree with their CMO about how marketing supports growth. Just 22% of senior executives say their CMO...
How smarter measurement can fix marketing’s performance trap
Marketing’s obsession with short-term wins has created a dangerous cycle. Brands keep investing in what’s immediately measurable while neglecting long-term growth — a trap WARC...
AI-powered martech releases and news: April 3
Stories I noticed while watching the Dow and realizing I picked the wrong week to stop sniffing glue. Goose smashes golden egg: Automated AI bots...
A martech tale of multi-channel confusion
One of the interesting things about being a martech practitioner is the tendency to constantly evaluate and critique how organizations use marketing technology to engage...
How to use GA4 events to track and measure your KPIs
Compared to Universal Analytics (UA), Google Analytics 4 (GA4) offers a more flexible, event-focused approach to tracking user behavior and greater granularity. Events can be...
7 reasons your conversion metrics look great — but your sales don’t
Marketers often celebrate a “successful” campaign when click-through rates soar and cost-per-click drops. But then comes the fundamental question: What’s the actual return on ad...
How tariffs impact retail sales and ad spending, and why 2025 might be different
News about tariffs is inescapable this week as concerns about retail spending mount. In the marketing world, there are significant worries tariffs will take a...
Why your marketing isn’t working — and how an audit can help fix it
Marketing tactics such as content creation, a well-designed website, email marketing and even paid media don’t work well in isolation. Achieving predictable and sustainable growth...
Interactive email is the game changer brands can’t ignore
With inbox fatigue at an all-time high, brands need more than static messages to capture attention. Interactive emails turn passive readers into engaged participants —...
The GTM revolution is here. Are you ready?
The go-to-market (GTM) landscape is undergoing a fundamental transformation. It is moving away from outdated strategies and embracing new imperatives driven by artificial intelligence (AI)...
13 must-try B2B marketing optimization tools
B2B tech stacks are becoming increasingly complex, with too many point solutions — some rarely used — and mounting SaaS subscription fees. Even worse, many...
How B2B and B2C brands are winning hearts with memory-driven CX
What if the key to customer loyalty isn’t faster shipping or flashier ads but a cleverly timed stroll down memory lane? In 2025, a new...
All the AI that glitters isn’t martech gold
The AI boom is a modern-day gold rush, with companies scrambling to stake their claim. But just like the fortune seekers of the past, many...
41% of brands using AI for video, up from 18% last year
A new report found that 41% of brands now use AI for video creation, up from 18% in 2024. Wistia’s 2025 State of Video Report...
Want better email results? Start with your data. by Edna Chavira
Consumers expect every email to feel like a one-on-one conversation. But when your data lives in silos, it’s impossible to deliver personalization at scale. According...
The future of the martech stack and marketing operations is ‘unstructured’
Like many of you, I regularly incorporate AI tools to keep up with marketing and martech trends. They provide me with summaries and extract insights...
Does your team struggle to evaluate creative ideas? You’re not alone
Only one-third of marketers and one-quarter of agencies feel proud of their creative work, according to a recent study, and many of them feel its...
8 challenges for marketing teams navigating the MAP market
Marketing automation platforms (MAPs) are vital tools for many marketing organizations, and like many complex software applications, teams will face challenges before, during and after...
Apple and Gmail make it harder for email campaigns to get to the inbox
Google’s year-old spam limit and Apple’s iOS are causing significant problems for email marketing SMB or enterprise, CPG or B2B — brands of all sizes...
Braze picks up AI decisioning with OfferFit acquisition
Customer engagement platform Braze is entering into a definitive agreement to acquire OfferFit, an AI decisioning company, for $325 million. AI decisioning agents autonomously experiment,...
AI-powered martech news and releases: March 27
Yesterday, I saw Studio Ghibli’s “Princess Mononoke” in IMAX. This was probably the sixth time I’ve seen it, making it my third-most-watched Ghibli, behind “Spirited...
Is your email platform built for today’s email challenges?
Despite the widespread adoption of social media and the rise in SMS and RCS messaging, email remains a vitally important channel for reaching customers and...
How the event-first approach to marketing can maximize research ROI
Imagine you’re sitting in a lunchtime webinar that promised “actionable” insights. Those insights are so “actionable” that you’re having trouble keeping your eyes open. Why?...
Think email is dead? Think again. by Digital Marketing Depot
Keeping up with the latest channels and trends is important, but email remains one of the most effective and reliable drivers of performance. Email is...
The biggest email newsletter mistake B2B companies keep making
I am often surprised by how many C-level, SVP, VP and even director-level executives delegate the content and other aspects of their email newsletter to...
AI adoption accelerating, but many fall behind: IAB report
AI is now an essential tool in media and marketing, yet its adoption remains inconsistent across the industry. While agencies and publishers are leading the...
AI and email marketing: All hype or real game-changer?
Is AI truly revolutionizing email marketing, or is it just another overhyped technology? If you’ve been wondering how AI can (or should) fit into your...
Agent Orchestrator launches Adobe into the agentic age
Salesforce attracted significant attention when it introduced its Agentforce agentic AI platform at its Dreamforce event in the fall of 2024, and everyone knew it...
Why ignoring consumers’ AI concerns is a costly mistake
Marketers love AI, but consumers … not so much. That’s the broad takeaway from our review of nine recent reports on AI and marketing. Understanding...
The 16 best HubSpot updates from February 2025
HubSpot’s February 2025 updates focus on smarter automation, deeper insights and improved customization. From AI-powered workflow enhancements to more flexible forecasting tools, these updates will...
Why brand-owned communities are the future of growth
Companies spend years growing audiences on LinkedIn, Facebook, Slack and other platforms. They pour money into content, engage in endless algorithm games and try to...
AI-powered martech news and releases: March 20
Half of all Americans use AI, according to a survey by Elon University’s Imagining the Digital Future Center. And it’s not just the tech bros...
Why forced choices reveal more customer insights than ratings
When it comes to surveys, standard rating scales often fail to predict actual behavior. People may say they are “extremely likely” to do something, but...
What today’s consumers expect — and how marketers should respond by Digital Marketing Depot
Consumers are redefining what loyalty looks like. Values like sustainability, authenticity, and transparency are driving decisions — and personalization is no longer a nice-to-have, it’s...
How to assess CTV’s impact on other ad channels
Measuring the value of connected TV (CTV) isn’t always straightforward — especially without complex analytics. While it can sometimes drive a clear boost in conversions...
The hard truth about what AI will do to GTM
By 2028, traditional B2B marketing and sales tactics — from demand generation to outbound prospecting — will be nearly unrecognizable or extinct. Buyers are rapidly...
10 features and capabilities you need in a call analytics platform
Call analytics and conversation intelligence platforms have the potential to help marketers transform their marketing strategies and improve customer engagement. As with many applications on...
How more tools and tactics hurt marketing performance
Marketers love shiny new tools, platforms and tactics, each promising greater efficiency, deeper insights or a competitive edge. But more doesn’t always mean better. In...
More consumers using genAI tools to research purchases: Adobe
Adobe’s first report on traffic from generative AI interfaces found a surge in traffic to U.S. retail sites over the holiday season, and the trend...
Are synthetic audiences the future of marketing testing?
Focus groups can be an important marketing tool, providing real-world insights straight from customers’ mouths. However, they also have limitations in speed, cost and scope....
AI-powered martech news and releases: March 13
Can you imagine an AI start-up saying no to money from investors? DeepSeek founder Liang Wenfeng is doing just that. According to The Wall Street...
How B2B and B2C brands adopt genAI — same tech, different strategies
Generative AI is transforming business operations, but its adoption varies significantly between B2B (business-to-business) and B2C (business-to-consumer) organizations. While both use AI-powered content generation, personalization...
How to build use cases to break down customer data silos
As a marketer, you are uniquely positioned to create compelling use cases for dismantling customer data silos. Your deep understanding of customer behavior, cross-functional perspective...
6 challenges businesses face when deploying CDPs
Fewer than one in five marketers report seeing high utilization of CDP platforms, according to Gartner. While this indicates CDPs are struggling to find a...
How CMOs can stay ahead in a rapidly evolving ai-driven marketing landscape
Today’s CMO is more data-driven, digital and customer-focused than ever. As a leader, you must understand your organization’s data needs, AI’s expanding role and how...
Smarter AI means bigger risks — Why guardrails matter more than ever
AI agents are changing the game for business in general and marketing in particular. While they bring automation and efficiency to a new level, they...
Why marketing success requires failure (and how to handle it)
If you’ve been around the corporate world long enough, you might remember when “failing up” was the latest concept in corporate success. It describes the...
How to inflation-proof your marketing in 2025
Marketing budgets are doing two things right now — tightening and transforming. With consumer spending power squeezed and C-suites scrutinizing every expense, businesses and the...
Is the way we build and measure brands changing?
Marketers have more tools to help build and measure brand than ever before, but understanding the impact of brand marketing remains a challenge for many...
Finding the sweet spot between relevance and discovery in B2B lead nurturing
Striking the right balance between familiar content and fresh insights can make or break your B2B lead nurturing strategy. Lean too far into what prospects...
Google is exploring ads in new AI Mode
Google confirmed to Adweek it will “explore bringing ads” to its new AI Mode search experience. However, ad buyers are concerned that user behavior in the...
AI can find your ideal customers, but only humans can build real relationships
AI personalization is everywhere, but it’s not everything. Only humans can provide the genuine interaction and empathy to build lasting customer relationships. While AI can...
The smarter approach to marketing measurement
Marketing’s biggest challenge today isn’t a lack of data — it’s too much of it. Campaigns, channels and customer interactions generate endless metrics, often fragmented...
Why modern ABX is the future of enterprise GTM
In B2B, the account-based strategies that delivered results just a few years ago are now table stakes. In a world where buyers expect authentic, personalized...
How to understand sessions in GA4
Understanding how Google Analytics 4 (GA4) tracks sessions is key to making sense of your website data. GA4 tracks sessions differently than Universal Analytics, affecting your...
The smart way to handle overlaps in your martech stack
It is not uncommon for martech stacks to have components with overlapping functionality. While some overlap is intentional, too much can lead to wasted budget,...
A pair of lead gen providers have disappeared from LinkedIn
LinkedIn is one of the best sources of data available for B2B sellers, but the Microsoft-owned platform is known for not making money by sharing...
94% of advertisers concerned tariffs will lead to cut in ad spending: IAB
Nearly all U.S. advertisers (94%) are worried about the impact of tariffs on ad spending, according to an IAB survey. Of those, 57% are “extremely...
AI-powered martech news and releases: March 6
Want to make your product seem like it’s on the cutting edge of trendy? Add “agent” to its name. Demandbase (see below) just launched Agentbase....
Managing complex marketing campaigns by Edna Chavira
This webinar explores a structured approach to managing marketing campaigns from start to finish, focusing on practical tools and techniques that drive efficiency and impact....
Why digital brands like Netflix and Wayfair are betting on physical stores
Ecommerce may be thriving, but brick-and-mortar retail remains a critical brand touchpoint. Companies like Netflix and Wayfair are proving that physical stores aren’t just about...
Marketing automation vs. email delivery platform: Which tool is right for your team?
Email is an essential tool for marketing teams across sectors and industries. Most of these teams rely on email delivery or marketing automation platforms (MAP)...
AI agents will infiltrate your martech stack
The past two years saw incredible innovation around AI, and in the past year, much of the AI developments focused on AI agents. Our conversation...
7 barriers advertisers need to overcome to grow CTV
Connected TV has the broad reach for brand building and the targeting capabilities for performance marketing, but advertisers are holding back for various reasons. That’s...
How identity resolution fixes 5 major marketing problems
Identity resolution tools help businesses (large businesses, in particular) accurately map identities, create complete customer views and personalize their marketing. Right now, several trends are...
Why the MQL model is failing B2B marketing and what to use instead
For decades, the marketing qualified lead (MQL) has been the centerpiece of B2B go-to-market (GTM) strategies. It has shaped how marketing teams operate, how sales...
How are marketers using AI to create hyper-personalized experiences?
In MarTech’s “MarTechBot explains it all” feature, we pose a question about marketing to our very own MarTechBot, which is trained on the MarTech website archives...
An email automation blueprint for smarter customer journeys
Most organizations use email marketing automation, but does your campaign have the right triggers for your marketing funnel and customer journeys? Are there additional automations...
How digital natives changed the game on legacy media
The media shake-up is happening now, and traditional outlets are struggling to survive. Legacy media is clinging to outdated business models like a boomer still...
Why independent CDPs are disappearing (and what comes next)
I didn’t make a year-end CDP prediction for 2025 last year, but if I had, consolidation among independent CDPs would have been my top call....
5 common LinkedIn Ads mistakes and how to fix them
Many assume LinkedIn Ads is an easy-to-use platform: just set your budget, pick your audience, and let the leads roll in. But small mistakes can add...
The future of ecommerce: Insights from 200+ retailers by Digital Marketing Depot
Shoppers expect fast, accurate, and personalized search results—but many retailers still struggle with product discovery. The State of Product Discovery in Digital Commerce 2025 report, based on...
How to bulletproof your marketing pitches
Stop me if this sounds familiar. You craft a marketing strategy that checks all the boxes: Bold, data-driven and designed to actually achieve the crazy...
How to protect your marketing survey against AI bot attacks
AI bots are corrupting marketing data, from fake survey responses to misleading email engagement. As they become more sophisticated, they’re harder to detect — skewing...
AI agents offer a glimpse into a potentially simplified future
For years, the martech ecosystem has expanded relentlessly. We’re now surrounded by an overwhelming array of tools designed to solve specific marketing challenges. However, this...
Personalize your marketing without compromising privacy by Edna Chavira
As privacy regulations evolve and consumer expectations shift, marketers face a growing challenge: delivering personalized experiences while respecting data privacy. How can you navigate this...
AI-powered martech news and releases: February 20
Agentic AI — which is a couple of apps working together and not a true AI agent — is hot with vendors. Salesforce, Hubspot, OpenAI...
CMOs say lack of resources is hurting growth opportunities
A lack of resources in several key areas is hindering the ability of marketing teams to drive revenue, growth and customer acquisition, according to a...
Adobe looks to navigate privacy and advertising with Adobe Real-Time CDP Collaboration
Adobe today announced the general availability of Adobe Real-Time CDP Collaboration, which was first announced in the spring of 2024. Adobe Real-Time CDP Collaboration is...
Unlocking the power of marketing mix modeling solutions
This article was co-authored by Matt Wakeman, Weicong Zhao and Joseph Enever, analysts in the Gartner Marketing Practice, covering marketing data and analytics. Marketing leaders...
3 reasons your paid social ads aren’t converting (and how to fix them)
You’ve spent hours crafting the perfect ad — strong creative, sharp copy, precise targeting. But instead of conversions, you’re seeing sky-high CPMs, low CTRs and...
How to unlock the true potential of AI with adaptive structure
AI adoption by marketing teams often feels messy and uncoordinated. Without a clear plan, efforts remain experimental, with limited impact. At the same time, forcing...
Why buying-group marketing beats ABM every time
Marketing to a single lead in B2B is like pitching to one person in a boardroom and ignoring everyone else. It doesn’t work. Groups, not...
How AI makes marketing data more accessible and actionable
What if anyone on your marketing team — whether they’re an analyst, a campaign manager or even an intern — could simply ask a question...
B2B marketing on TikTok: What you need to know
TikTok is mainly seen as a prime venue for Gen Z to share dance crazes, which can be perfect for B2C marketers. However, its reach...
AI is transforming GTM teams into fiduciary powerhouses
AI is driving a radical shift in how go-to-market (GTM) teams navigate an increasingly complex landscape of fiduciary responsibility. Sales, marketing, customer success and channel...
DeepSeek disrupts big tech and exposes the inefficiencies of expensive AI
Last week, OpenAI CEO Sam Altman announced ChatGPT users will have unlimited access to its upcoming GPT-5 release free of charge. He said it is...
What’s behind the rise in roles like GTM engineer, RevOps engineer and GTM ops engineer?
In MarTech’s “MarTechBot explains it all” feature, we pose a question about marketing to our very own MarTechBot, which is trained on the MarTech website...
Demand gen leaders say they struggle with the same stubborn challenges
The five biggest challenges facing demand gen marketers include personalization, budget constraints and sales-marketing alignment. That’s according to the 2025 State of Demand Gen Report...
The 14 best HubSpot updates from January 2025
HubSpot unveiled a whopping 111 updates last month, and we’ve identified the 14 most impactful changes to optimize your team’s performance and strategy. HubSpot’s January...
Marketo unveils new email designer as part of January updates
The January release for Adobe Marketo Engage unveiled a new email designer with the promise to “improve productivity and efficiency.” Let’s take a look at...
The truth about martech in 2025 and how to make it work for you
Your marketing stack isn’t delivering what you need, am I right? That gorgeous martech ecosystem diagram on your wall shows perfectly integrated systems driving seamless...
How to Leverage Snowflake and OneTrust for Consent Management at Scale by Snowflake
Join experts from OneTrust and Snowflake for an exclusive look into how modern organizations are integrating privacy and consent management into their data ecosystem. In...
Target’s DEI retreat: Inclusivity was never more than a marketing stunt
Target’s decision to scale back its diversity, equity and inclusion (DEI) initiatives — including its flagship “Belonging at the Bullseye” program — feels like the...
The top 50 genAI use cases in marketing
As genAI adoption accelerates, organizations must go beyond the hype to determine which use cases deliver real value. To provide clarity, we at MartechTribe surveyed...
Why most martech RFPs fail and how to get vendor selection right
Most brands replace their martech tools within five years, according to the most recent MarTech Replacement Survey. chasing better features, integration and ROI. But selecting...
4 marketing ‘jobs to be done’ being transformed by genAI
Generative AI isn’t just transforming marketing — it’s already embedded in how marketing teams work. From researchers using AI to analyze customer sentiment to designers...
How a human-centric approach could fix reputational disasters in 2025
A PR crisis is one of the most daunting things an organization can face. Companies in industries like healthcare, AI and commercial aviation all faced...
How cognitive biases shape email engagement
If you follow my columns here on MarTech, you’ve learned how to make your email content more persuasive and engaging by using devices called cognitive...
How ChatGPT search reshapes the B2B buyer’s journey
Generative AI is transforming how B2B buyers research and make purchasing decisions. Tools like ChatGPT search, Perplexity, Gemini and Meta AI are no longer just...
Why marketing should own sales enablement technologies
Sales enablement technologies like Seismic, Outreach, Salesloft and Salesforce’s Sales Engagement evolved to automate outbound selling. These tools help sales teams stay on track with...
How to tackle ad fraud in 2025
Ad fraud remains a persistent challenge in digital advertising, siphoning billions from marketers and undermining trust in the ecosystem. While industry efforts are making significant...
Best WordPress plugins to improve SEO by Kinsta
Your WordPress site might be packed with great content and stunning visuals, but without proper search engine optimization (SEO), it could be hard to find. ...
